Market drivers
• Efficiency
– Time-to-market
– Automation
– Straight Through Processing
– Improve control over content
– Meet new regulations
• Competition
– Expect rich customer experience
– Effective, relevant customer messages
– Timely communications
– Upsell and cross-sell
• Technology
– Unify Web and Print infrastructures
– Eliminate redundant systems
– Reduce costs
– Build future-proof infrastructure
• Efficiency
– Time-to-market
– Automation
– Straight Through Processing
– Improve control over content
– Meet new regulations
• Competition
– Expect rich customer experience
– Effective, relevant customer messages
– Timely communications
– Upsell and cross-sell
• Technology
– Unify Web and Print infrastructures
– Eliminate redundant systems
– Reduce costs
– Build future-proof infrastructure
Customer communications management
Today organizations operate under tremendous competitive pressure to improve the customer experience while cutting costs and increasing efficiency. EMC Document Sciences xPression® 3 software suite helps companies face these challenges with products that integrate with existing business workflows and infrastructure for the creation and delivery of highly personalized interactive business communications.
Key Features
• Service-oriented architecture
• Comprehensive XML support
• Robust data transformation capabilities
• Pure Java EE deployment
• Integration with network security services
• High-volume batch processing
• Scalable, on-demand document generation
• Master rules-based framework
• Fit for purpose document authoring tools, including:
- Microsoft® Word for contracts, proposals, quotes, and correspondence
- Adobe® InDesign® for marketing and statements
- Adobe Dreamweaver® for rich HTML emails and Web landing pages
- Browser-based Microsoft Word editing for business users
• Single content repository, assembly, and delivery engine
• Multichannel publishing (print, e-mail, web, SMS)
• Multilingual support
• Document testing services
Key Benefits
• Richer customer experience
• Consolidated infrastructure for print and web communications
• Automated correspondence management
• Sophisticated statements and financial reports
• Straight through document generation
• Improved efficiency for contract negotiations
• Secure web communications
• Rich, personalized e-mails
• Improved responsiveness, accuracy, and compliance
Today organizations operate under tremendous competitive pressure to improve the customer experience while cutting costs and increasing efficiency. EMC Document Sciences xPression® 3 software suite helps companies face these challenges with products that integrate with existing business workflows and infrastructure for the creation and delivery of highly personalized interactive business communications.
Key Features
• Service-oriented architecture
• Comprehensive XML support
• Robust data transformation capabilities
• Pure Java EE deployment
• Integration with network security services
• High-volume batch processing
• Scalable, on-demand document generation
• Master rules-based framework
• Fit for purpose document authoring tools, including:
- Microsoft® Word for contracts, proposals, quotes, and correspondence
- Adobe® InDesign® for marketing and statements
- Adobe Dreamweaver® for rich HTML emails and Web landing pages
- Browser-based Microsoft Word editing for business users
• Single content repository, assembly, and delivery engine
• Multichannel publishing (print, e-mail, web, SMS)
• Multilingual support
• Document testing services
Key Benefits
• Richer customer experience
• Consolidated infrastructure for print and web communications
• Automated correspondence management
• Sophisticated statements and financial reports
• Straight through document generation
• Improved efficiency for contract negotiations
• Secure web communications
• Rich, personalized e-mails
• Improved responsiveness, accuracy, and compliance